• Permanent
• Technical
• Up to £40k Base
• Ref : SB168

• Permanent
• Cambridge
• Posted 5 months ago

Job Ref: SB168
Salary: Up to £40k Base
Benefits: Corporate Benefits
Start Date: ASAP

Overview
Software Application Support Engineer

Are you an experienced Application Support Engineer?

Do you have good experience working with Linux systems?

Are you looking to progress in your career and join a global organisation?
Job Details
Our client, a global software services organisation are looking for a talented Software Application Support Engineer to be a part of the exciting changes as this team develops and grows. The right candidate will possess strong knowledge of Linux systems along with database querying experience. This role will be based from the office in Cambridge. There are also two shift patterns available for the role to choose from. Pattern A: Sunday-Wednesday. Pattern B: Wednesday - Saturday.

Responsibilities for the Software Application Support Engineer will include (but not limited to):

• To support customers via phone and through a ticketing system which will allow you to diagnose and repair incidents
• Effectively communicate with other teams in relation to customer incidents and to relay any correspondence to the customer
• Monitor and report incidents
• To be involved with the creation and development of the automated and diagnosis configuration tools

Skills required for the Software Application Support Engineer include (but are not limited to):

• Strong knowledge and experience of Linux systems is essential
• Database querying/ administration experience
• Knowledge and experience of working with Java based applications
• Good customer service and communication skills are required

If you have the skill set required or would like further information, please don't hesitate to apply.

To apply for this job email your details to hannahm@excelerate.co.uk