ILS Support - ERIC 101776

United Kingdom, Basingstoke, Basingstoke (BSN01)
12 Mar 2019
24 Apr 2019
Job Type
Job Description:

Integrated Logistics Support (ILS) Engineer

The Integrated Logistic Support (ILS) team in Basingstoke need additional support to for a number of new projects both legacy and new design. Most are Computer Information Systems with a Supply Support (logistic) activity. The required main ILS activities include AR&M, Obsolescence, LIR development and Technical Publications.

The team requires an ILS Engineer with strong experience to complement the existing ILS team. They will report to the Fujitsu Lead ILSM assisting him initially in a particular project transitioning from the incumbent supplier to Fujitsu. The role will then continue during the operational phase maintaining the customer deliverables.

Their main aspects of the role will be to assist the team to:

  • Production of the LIR for the system using the Fujitsu database

  • Analysis and reporting

  • Maintaining configuration management of systems

  • Production of the Obsolescence Management Log

  • Conduct a full range of AR&M activities (FMECA, LORA etc)

  • Spares modelling

  • Advise on the applicability and translation of supportability requirements to other team activities

  • Work across the ILS disciplines to ensure AR&M influences the support solutions and products being evolved

Role Purpose

The role holder may manage a small/medium design team. They are a competent design authority on larger or more complex solutions, demonstrating an understanding of the customers' business and commercial issues. They identify, design and deliver larger or more complex architectures, strategies and specific solutions.
Responsible for the design and communication of structures to enable and guide the design and development of integrated solutions that meet current and future business needs. Changes to service, process, organization, operating model and other aspects may be required in addition to technology components, and solutions must demonstrate how agreed requirements (such as automation of business processes) are met, any requirements which are not fully met or, and any options or considerations which require a business decision. The provision of comprehensive guidance on the development of, and modifications to, solution components to ensure that they take account of relevant architectures, strategies, policies, standards and practices and that existing and planned solution components remain compatible.

Key Accountabilities

• Complete responsibility for technical input to qualification and business approval meetings, designing larger more complex solutions.
• Shapes technical proposals to be commercially acceptable to the customer and may make solution/service trade-offs.
• Defines the approach to larger/more complex solution development and acceptance testing, controlling technical scope and the work of the design team in order to ensure an acceptable cost structure.
• Represents Fujitsu at customer forums, conferences, and professional bodies to build Fujitsu's reputation in the market place.
• Establishes customer requirements for a solution building strong relationships and acting as a major influence in the customer choosing Fujitsu.
• Contributes to definition of customers' overall IT architecture, designing new solutions of significant size and complexity, and can manage the work of specialists contributing to the design and implementation.
• Shares knowledge with colleagues and makes useful additions to the Fujitsu knowledge base.

Job Description:
ILS Manager to deliver the ILS requiremnts. Spares holdings, logistics, through life support, obsolescence

Mandatory Skills Required:

In-depth knowledge of DLF (JSP886) and DEFSTAN 00-600 and experience in discharging contractor obligations against these requirements.

• Experience in tailoring the ILS & R&M collateral to meet the specific needs for the support and maintainability of Information Technology, and Information Systems.

• Knowledge of and experience in defining the ILS deliverables associated with the provision of an ICT system with specific reference to the ILS Elements as follows:

o Integrated Logistic Support Planning

o SQEP Obsolescence Management

o Maintenance Planning

o Supply Support

o Support & Test Equipment (S&TE)

o Facilities And Infrastructure

o Training And Training Equipment

o Technical Information

o Packaging, Handling, Storage And Transportation (PHS&T)

o Human Factors Integration

o Reliability And Maintainability

o Disposal And Termination

• Security Clearance: Orange and Blue

• Written communications - clear technical writing and presentation.

• Full Driving Licence

Desirable Skills Required:

• Technical knowledge of common IT equipment

• Knowledge of ITIL and Service Delivery Management

• Experience in the delivery of secure IT infrastructures of ILS Solutions for UK Government.

Key Performance Indicators

• Demonstrably operates as the overall infrastructure Customer Solution Architect [CSA] for large, complex solutions.
• Regularly has large, complex designs, incorporating trade-offs from the original specification, accepted by the relevant business approval review, without any requirement for design changes.
• Authors design and test documents for large, complex infrastructures, whose risk and cost elements are accepted by the overall CSA or Project Manager.
• Can evidence regular contributions to customer forums, conferences and professional bodies.
• Tangible recognition from customers and/or Fujitsu sales of being a major influence in the customer choosing Fujitsu.
• Using company prescribed methodologies, can demonstrate a contribution to the definition of customer overall IT architecture, including new solutions or significant size and complexity and which contain solution components from contributing specialists.
• Regular contribution to, and user of, company knowledge repositories and events.

Mandatory Skills Required:
This role requires extensive knowledge of ILS processes, procedures and standards.

ILS Sparing Specialist
Calculates and Manages Spares Pool Requirements
Manages production of Safety Case via third party contractor
Manages Through Life Support Design, working closely with Service Architect

Desirable Skills Required:
Knowledge of:
MODs ILS processes and standards.

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