DV Cleared System Implementation & Support Engineer

Recruiter
BAE Systems.
Location
Gloucester
Salary
Competitive
Posted
16 Apr 2019
Closes
23 Jul 2019
Ref
71579
Sector
Consultancy
Job Type
Permanent
This is an exciting opportunity to join our growing business as a Systems Engineer who specialises in System Implementation and Support. We are looking for an enthusiastic and intelligent engineer to join our team to support our growing number of diverse projects. We deliver next generation cyber security and intelligence solutions for government and law enforcement agencies.
 
This role will involve supporting both UK and international projects and requires a UK national who holds a current DV clearance.
 
The successful candidate will gain experience of implementation and commissioning of customer solutions; delivering customer demonstrations and user training; providing system support and maintenance; and implementing system upgrades.
 
This is a unique opportunity that will give you a chance to work with our product engineering teams and end customers; in the UK and abroad. Our work is based primarily in the UK, with the opportunity to travel abroad to work with customers in Europe, Middle East and Asia.
 
Key Responsibilities
  • Installation and commissioning our solutions for customers, responsible for the full technology stack - including software, hardware, network and virtualisation as required;
  • Technical support and maintenance of customer production systems;
  • Travelling to customer site (in the UK and abroad) for system health checks, training, requirements gathering, service restoration and system upgrades;
  • Acting as a Subject Matter Expert for our solutions, providing guidance to internal and external customers;
  • Delivering Proof-of-Concept (PoC) projects and demonstrations to customers;
  • Working within an ITIL-aligned organisation;
  • Provide out-of-hours support as part of an on-call rota, once fully experienced;
  • Identify improvements to our product and solutions.
 
Mandatory Skills and Experience Required
  • A passion for problem solving across end-to-end systems;
  • Excellent communication skills;
  • Well organised with a keen eye for detail and strong research skills;
  • Good working knowledge of Windows and Linux OS;
  • Understanding of application technologies, particularly scripting, deployment and monitoring technologies for web applications;
  • A desire to obtain advanced scripting skills  (Python, Bash, PowerShell, Perl, Ruby, JavaScript, etc);
  • UK DV Security Clearance;
  • Flexibility in travel (UK and abroad).
 
Desirable Skills and Experience (or willingness to grow this expertise)
  • Advanced scripting skills (e.g. Bash, PowerShell, Perl, Ruby, JavaScript, Python);
  • Automation experience (e.g. DevOps, DevSecOps or Site Reliability Engineering);
  • Designing, implementing, supporting and maintaining end-to-end solutions, across the full technology stack;
  • Experience of the following technologies:
    • Windows and Linux environments;
    • Cloud environments (e.g. AWS, Azure);
    • Enterprise domain services and protocols, such as Active Directory (or other identity management services), LDAP, Anti-Virus, DHCP;
    • Virtualisation solutions (e.g. VMWare, Citrix);
    • Containerisation technologies (e.g. Kubernetes, Docker, Marathon, Mesos);
    • Physical infrastructure (e.g. Servers, Storage, Network devices);
    • Firewalls, Load Balancers and IPS (e.g. Cisco, Juniper, F5, Snort);
    • Big Data technologies (e.g. Cloudera, HDFS, Elasticsearch);
    • Monitoring tools (e.g. Nagios, Zabbix, Solarwinds, Logstash/Kabana);
    • Data pipeline and mediation technologies (e.g. Camel, Kafka and/or NiFi);
    • Application server technologies (e.g. Tomcat, Wildfly, Weblogic);
  • Data analysis and data analytics techniques;
  • Agile and Waterfall delivery methodologies;
  • Requirements management and business analysis;
  • Technical pre-sales;
  • ITIL v3 Foundation certification.
 
Future Career Progression Opportunities
 
You will be assigned a Career Manager to assist you in your development and training within the business. This role provides an excellent opportunity to experience a wide range of projects and technologies, with customer-facing involvement, allowing you to enhance your skills and knowledge to become a future engineering lead within the business. There are opportunities to follow career paths in Engineering, Technical Consulting, or Service Delivery.
 
  • Possible Future Roles include: Systems Engineer, Solution Architect, Software Engineer, Technical Consultant, Support Specialist, Site Reliability Engineer, Data Analyst, Data Scientist, or Business Analyst.
  • Become a recognised subject matter expert (SME) in open source intelligence (OSINT), networks intelligence, cyber security, and actively participate in client engagements.
About BAE Systems Applied Intelligence
We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.
Division overview: Capabilities
At BAE Systems Applied Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Applied Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector.
As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
 
Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working.

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