DV Cleared System Implementation & Support Engineer

BAE Systems.
16 Apr 2019
22 Jun 2019
Job Type
The Applied Intelligence division of BAE Systems delivers solutions which protect and enhance the connected world. Everything we do creates a safer future.
We want to solve problems for our customers and by bringing together great minds, we can work together to make the world a safer place.

This is an exciting opportunity to join our growing business as a Systems Engineer who specialises in System Implementation and Support. We are looking for an enthusiastic and intelligent engineer to join our team to support our growing number of diverse projects. We deliver next generation cyber security and intelligence solutions for government and law enforcement agencies.
This role will involve supporting both UK and international projects and requires a UK national who holds a current DV clearance.
The successful candidate will gain experience of implementation and commissioning of customer solutions; delivering customer demonstrations and user training; providing system support and maintenance; and implementing system upgrades.
This is a unique opportunity that will give you a chance to work with our product engineering teams and end customers; in the UK and abroad. Our work is based primarily in the UK, with the opportunity to travel abroad to work with customers in Europe, Middle East and Asia.
Key Responsibilities
  • Installation and commissioning our solutions for customers, responsible for the full technology stack - including software, hardware, network and virtualisation as required;
  • Technical support and maintenance of customer production systems;
  • Travelling to customer site (in the UK and abroad) for system health checks, training, requirements gathering, service restoration and system upgrades;
  • Acting as a Subject Matter Expert for our solutions, providing guidance to internal and external customers;
  • Delivering Proof-of-Concept (PoC) projects and demonstrations to customers;
  • Working within an ITIL-aligned organisation;
  • Provide out-of-hours support as part of an on-call rota, once fully experienced;
  • Identify improvements to our product and solutions.
Mandatory Skills and Experience Required
  • A passion for problem solving across end-to-end systems;
  • Excellent communication skills;
  • Well organised with a keen eye for detail and strong research skills;
  • Good working knowledge of Windows and Linux OS;
  • Understanding of application technologies, particularly scripting, deployment and monitoring technologies for web applications;
  • A desire to obtain advanced scripting skills  (Python, Bash, PowerShell, Perl, Ruby, JavaScript, etc);
  • UK DV Security Clearance;
  • Flexibility in travel (UK and abroad).
Desirable Skills and Experience (or willingness to grow this expertise)
  • Advanced scripting skills (e.g. Bash, PowerShell, Perl, Ruby, JavaScript, Python);
  • Automation experience (e.g. DevOps, DevSecOps or Site Reliability Engineering);
  • Designing, implementing, supporting and maintaining end-to-end solutions, across the full technology stack;
  • Experience of the following technologies:
    • Windows and Linux environments;
    • Cloud environments (e.g. AWS, Azure);
    • Enterprise domain services and protocols, such as Active Directory (or other identity management services), LDAP, Anti-Virus, DHCP;
    • Virtualisation solutions (e.g. VMWare, Citrix);
    • Containerisation technologies (e.g. Kubernetes, Docker, Marathon, Mesos);
    • Physical infrastructure (e.g. Servers, Storage, Network devices);
    • Firewalls, Load Balancers and IPS (e.g. Cisco, Juniper, F5, Snort);
    • Big Data technologies (e.g. Cloudera, HDFS, Elasticsearch);
    • Monitoring tools (e.g. Nagios, Zabbix, Solarwinds, Logstash/Kabana);
    • Data pipeline and mediation technologies (e.g. Camel, Kafka and/or NiFi);
    • Application server technologies (e.g. Tomcat, Wildfly, Weblogic);
  • Data analysis and data analytics techniques;
  • Agile and Waterfall delivery methodologies;
  • Requirements management and business analysis;
  • Technical pre-sales;
  • ITIL v3 Foundation certification.
Future Career Progression Opportunities
You will be assigned a Career Manager to assist you in your development and training within the business. This role provides an excellent opportunity to experience a wide range of projects and technologies, with customer-facing involvement, allowing you to enhance your skills and knowledge to become a future engineering lead within the business. There are opportunities to follow career paths in Engineering, Technical Consulting, or Service Delivery.
  • Possible Future Roles include: Systems Engineer, Solution Architect, Software Engineer, Technical Consultant, Support Specialist, Site Reliability Engineer, Data Analyst, Data Scientist, or Business Analyst.
  • Become a recognised subject matter expert (SME) in open source intelligence (OSINT), networks intelligence, cyber security, and actively participate in client engagements.
Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. For more guidance on National Security Vetting please click here.

About BAE Systems Applied Intelligence:
We help nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes.

Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one.

We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package.

Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working.

Division Overview: Commercial Solutions
BAE Systems has been in the business of protecting some of the world's most important assets and networks for over 100 years. We apply the same techniques, intelligence and strategy used in defending nations and governments to businesses as well. That's us - Commercial Solutions - a division of BAE Systems that specializes in providing businesses around the globe with the products and services they need to stay protected in today's connected world. We offer a broad portfolio of on premise, managed and cloud-based products and services that are proven to protect our clients against financial crime and persistent cyber attackers.

We aim to be a global industry-leading, cyber and financial crime products business and will do this by leveraging the BAE Systems brand and by delivering higher grade security solutions for our clients.

Help us secure a connected world by being an unseen hero. Apply now and be inspired.

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