Raytheon UK

Senior 3rd Line Network & Systems Administrator (contract)

Raytheon UK
United Kingdom, Wyton
08 May 2019
16 May 2019
Job Type
Job Title: Senior 3rd Line Network and Systems Administrator (contract)
Req ID: 137699BR
Location: Wyton

Summary of Role

Raytheon UK is looking for a high performing 3rd Line Networks and Systems Administrator to work within the 3rd Line Service Operations Team. Raytheon along with other similar successful high performing organisations is executing highly collaborative and complex programmes and delivering specialist services. These services require collaborative working and strong leadership to resolve issues by working jointly with the customer across multiple sites and business areas.

Reporting to the Service Operations Lead the role will have responsibility for technical delivery within the Defence Intelligence Services (DIS) business. The successful candidate will be responsible for administering a number of Geospatial Information Systems (GIS) as part of the on-site service delivery team. This will include applying changes, updates, test and acceptance, integration skills, tooling, processes and techniques to maintain multiple complex services. It is expected that the successful candidate will have extensive system admin experience and a detailed knowledge of this type of bespoke environment. This is a complex and challenging role that will be highly rewarding, with extensive communication and interfacing requirements.

Main Duties

  • To provide the lead technical role for specific system changes, resolving service incidents and problems, applying diagnostic, maintenance and configuration control attributes to bring about a resolution
  • Act as a subject matter expert for specified Systems and Services
  • System monitoring and performance reporting
  • Maintenance of storage subsystems
  • Maintenance of system configuration files
  • Installation of OS and COTS software patches/upgrades
  • Implement routine archive, backup and recovery policies, as well carrying out optimisation of these policies
  • Maintenance and deployment of system image profiles
  • Technical problem investigation, rectification, data collection and problem resolution (4th Line Supt)
  • Generation and resolution of Discrepancy Reports
  • Providing technical assistance to project teams
  • Vendor liaison, bug fix, technical reporting, technical risk mitigation
  • Installation and deployment of Rapid Delivery updates. Using bespoke ASG deployment technologies
  • Maintain links to 1st , 2nd , and 4th line, transition and change teams to enable service improvement
  • Perform On-Call duties as required to maintain service availability levels
  • Network/System monitoring and performance reporting, and where appropriate optimise these services
  • Investigate and resolve problems relating to networking, storage access and software services
  • Scheduling downtime coordination
  • Attend site briefings and Technical Engineering Meetings (TEMs)

Candidate Requirements


  • Current holder of or eligibility to obtain MoD DV Security Clearance
  • Application Software support: Application upgrades / updates; Application troubleshooting; Data management; Security patching; Site-driven configuration changes; CONOPS changes; Troubleshooting across system boundaries; SME (with expertise on exploitation systems)
  • Experience with site operations
  • SME on existing architecture/interfaces/data flows
  • Be able to maintain a strong working relationship with key stakeholders
  • Experience in all phases of system design life cycle
  • Providing product documentation / CONOPS and other technical documentation as required
  • Troubleshooting product problems and generating fixes &/or workarounds
  • Supporting design, testing, and delivery activities
  • In-depth knowledge of Enterprise architecture, systems and associated support processes
  • Proven and comprehensive track record in systems administration and database management
  • Detailed understanding of software and systems engineering principles
  • Certified Windows and/or UNIX system administrator or engineer
  • System administration experience
  • In depth knowledge of Powershell scripting, especially in automating administrative tasks
  • Good understating of RDBMS and SQL
  • Willingness to be part of an On-call rota to provide support upon request outside of normal working hours
  • Flexibility to work evenings and weekends upon request outside of the On-call requirements
  • Experience of leading Service Delivery in complex environments
  • Familiarity with secure networks and environments and MoD & Government security standards
  • Familiarity with secure system environments
  • A solid understanding of IP networking, switches, routers and firewalls
  • Familiarity of all major vendors network hardware and software management tools


  • Extensive knowledge of GIS systems and software
  • Familiarity with ASG secure system environments and MoD & Government security standards
  • Cisco Certified Network Associate CCNA
  • Experience of managing multi-disciplined teams and of dealing with UK MoD and other Government departments would be an advantage
  • Network administration experience
  • Providing technical support to IT projects
  • Knowledge of MOD Practices and Procedures
  • Experience administering Network Attached Storage - NetApp
  • Extensive knowledge of GIS systems and software
  • Experience of working in "clamped" environments
  • Experience in the updating and maintaining of the HLD, LLD and associated engineering documents
Business Unit Profile
About Raytheon

Raytheon UK is a subsidiary of Raytheon Company. We are a prime contractor and major supplier to the UK Ministry of Defence and have developed strong capabilities in mission systems integration in defence, National & Cyber security and commercial markets. Raytheon UK also designs, develops and manufactures a range of high-technology electronic systems and software solutions at its facilities in Harlow, Glenrothes, Gloucester, Manchester Waddington and Broughton.

Raytheon Company, with 2017 sales of $25 billion and 64,000 employees, is a technology and innovation leader specialising in defence, civil government and cybersecurity solutions. With a history of innovation spanning 95 years, Raytheon provides state-of-the-art electronics, mission systems integration, C5I TM products and services, sensing, effects, and mission support for customers in more than 80 countries. Raytheon

is headquartered in Waltham, Massachusetts.

Raytheon Career Development

Raytheon has a wealth of resources available to help you develop your career from the moment you join. Activities range from on-line learning modules, to external training and support for taking professional qualifications relevant to your role.

Standard Benefits

  • 25 days holiday + statutory holidays
  • Contributory Pension Scheme (up to 10.5% company contribution)
  • 6 times salary 'Life Assurance'
  • Flexible Benefits scheme with extensive salary sacrifice scheme's
  • Enhanced sick pay scheme
  • Enhanced Family Friendly Policies, including enhanced Maternity, Paternity & Shared Parental leave.
  • 37 hour working week with an early finish Friday. Flexible working arrangements may be considered depending on the role and subject to line manager approval.
  • Canteen facilities available at Harlow and Glenrothes sites with free snacks and drinks (hot and cold) available at others


Diversity is a core business imperative at Raytheon. We are an equal opportunity employer that promotes inclusiveness and always employs the best professionals for the job. Having a diverse workforce allows Raytheon to draw upon a range of different ideas and experiences which supports growing our business and creates an environment where everyone has an equal opportunity for success. Raytheon UK pro-actively encourages diversity of ideas, thoughts, and networking opportunities and has created Employee Resource Groups (ERGs) including Raytheon Women's Network, YesNet (Young Employees Success Network), D&I counsel and Reservist Network which all Raytheon employees are welcome to participate in.

Relocation Eligible

Clearance Type
DV - Current

Computer/Management Information Systems
Information and Knowledge Systems

Type Of Job

Work Location
United Kingdom - Wyton

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