Position Summary

Manages book of business, grows and retains revenue and market share at the designated accounts. Maximizes customer satisfaction, and achieve company's strategic objectives with accounts under management. Develops and executes account strategy. Co-ordinates Account Activities to provide strong, consistent service levels. Works with stakeholders across the board to deliver stronger, more relevant value propositions helping customer to grow their business, minimize risks or improving productivities.

Essential Responsibilities

• Builds and maintains strategic account plans for accounts under management.
• Manages, retains and grows revenue, responsible for sales and accountable for service performance.
• Responsible for enterprise relationship between Refinitiv and account.
• Develops strong, high level, contact network within accounts.
• Drives execution of Refinitiv strategy on the account level.
• Identifies new opportunities, lead sells Enterprise and desktop solutions.
• Works with and utilizes experts/specialists onto the team where required, has oversight of all account activities.
• Prioritizes and directs resources in the account team.
• Responsible for forecasting, keeping management engaged with accounts in a timely fashion, analyses impact from intelligence on competitor activity, provides feedback to Market Development Group.
• Owns local account information in relevant CRM systems.
• Responsible for net sales and revenue quota achievement.
• Responsible for local account plan as well as executing priorities.
• Acts as customer's advocate within Refinitiv and Refinitiv ambassador within client's enterprise.
• Responsible maintain and increase desktop usage by delivering various training activities.

Required Skills and Experience

• Fluent command of Japanese both oral and writing. Business level of English is required.
• Team work spirit - Willingness to participate as a full member of team. Accountable for others.
• Strong sales skills - able to identify and advocate benefits matching customers requirements.
• Self-motivated and self-starter.
• Flexible adaptability - Ability to respond promptly and effectively to change.
• Persuasiveness - Personal style of communication to influence others to accept an idea.
• Initiative - Active attempts to influence events rather than passive acceptance.

Desired Skills and Experience

• Minimum 5-8 years in corporate sales - responsible for selling of complex solutions.
• Good knowledge of financial industry.

We care about benefits too.

We support our colleagues' wellbeing with inclusive benefits. So that's support for physical, financial, mental and environmental health, paid time off to volunteer, consumer discounts & savings and so much more. All of which are tailored to your needs and may vary by location. For more details talk to your recruiter.

Our fast paced and supportive environment is only possible due to determined, autonomous problem solvers who love our high performance culture. And as a global business, Refinitiv relies on diversity of culture and thought to deliver on our goals. So we seek hardworking, qualified employees in all our operations around the world-regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Refinitiv makes reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us to request an accommodation. A full list of our office locations and contact information can be found at: Refinitiv Office Locations .

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