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IT Specialist

Employer
Hays.
Location
United Kingdom,United Kingdom,United Kingdom, Hampshire,Dorset,Ringwood
Salary
Competitive
Closing date
3 Jan 2021

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Sector
Consultancy
Job Role
Business Development
Job Type
Permanent

Your new company
This well-established global organisation is recruiting for an IT Specialist to join their team on the South Coast. You will provide top-class IT support within a professional organisation that is within easy reach of Bournemouth / Poole and Southampton.

Your new role
You will play a key role within IT being the main point of contact between business users and the technical teams, understanding business needs and providing top class IT support to ensure business continuity.

This is a varied role where you will provide local technical expertise and fault resolution, triaging and escalating issues that need further investigation from the central IT team and managing these through to completion. You will co-ordinate, support and run small - mid-sized IT projects such as process changes, roll outs or enhancements. You will work with the business to enhance the service that is provided by IT, suggesting and planning solutions.

You will build strong relationships with business users / central IT and third party organisations ensuring high levels of delivery, customer service and compliance at all times.

What you'll need to succeed
You will have demonstrable experience of providing IT technical support / expertise within a similar role. You will have good technical knowledge and be strong at troubleshooting and problem resolution. Your technical capability is likely to include basic end-user support across a variety of devices, databases and software applications. You will have strong planning and organisation skills and be good at dealing with non-technical and technical users.

What you'll get in return
You will be rewarded with a competitive salary and a comprehensive benefits package including a generous holiday allowance, pension and training support. This company is looking for somebody who can make the role their own and this has the opportunity to be a rewarding role with a professional, well-respected organisation that value their staff.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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