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Desktop Support

United Kingdom, Carmarthen
Closing date
11 Jun 2021

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Job Role
Business Development
Job Type
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Job Details

Your new company

You will be working for a leading public sector organisation on site in Carmarthen, West Wales.

Your new role

Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards. Provides advice and guidance to colleagues regarding incidents.

What you'll need to succeed

A good general knowledge of ICT technologies in the following areas is required:

  • Network (LANs and Wireless)
  • Systems & Services (File & Print, E-mail, SQL Databases, Active Directory, Application Servers)
  • Cyber Security Excellent knowledge of Microsoft technologies and software (such as Windows 10, Microsoft Office 2016/2019 and Microsoft Office 365) is also required and exposure to Medical Imaging technologies would be advantageous.

A candidate with knowledge of desktop hardware and printer repair would be valued and in addition exposure to ITIL processes associated with Incident, Problem and Change Management. A customer service facing person is required with a practical approach to problem solving with excellent communication and telephone skills.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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