New Company & Role

My client work with renewable energy operators to provide sustainable computing infrastructure applications including ML, Blockchain, and AI by building high performance computing systems.They are taking a stand again climate change while making big moves in the computing world.

As a Network ServiceDesk Reliability Engineer, you'll be working 50% networking and 50% ServiceDesk support, monitoring thousands of devices across the globe. The role will eventually involve shift work and require you to be on-call over the weekend every 3-4 weeks.

Networking

• Design, deliver and manage LANs & WANs for large and small offices
• Development, and evaluation of all Network infrastructure systems
• Conduct feasibility studies for various upgrade projects, & improvements
• Define Network related hardware and software standards in conjunction with owners and stakeholders.
• Test network performance and provide network performance statistics and reports
• Travelling to sites (possible international) to ratify network designs/ remediate where necessary, subject to change management.

ServiceDesk

• Providing an IT helpdesk service to customers, team members and contractors
• Monitoring hardware and implementing improvements and fixes
• Troubleshooting networking issues, scaling and operating microservice based software

About You

• Experience of running an international TCP/IP network across multiple time zones
• Network design (WAN/LAN) and documentation
• VPN implementation and management
• Remote management of networks, monitoring, and management toolsets
• Customer facing soft skills with strong communication skills
• MS Office 365 including Teams, SharePoint, Exchange & Active Directory
• Awareness of Google analytics, BigQuery, BigTable, etc.
• Experience of Linux such as Ubuntu, Debian, Centos etc.
• Knowledge of tcpdump, DNS, general troubleshooting, debian apt (apt-watch, apt-get), etc.
• Linux / Debian / Ubuntu & Bash scripting, command line and ssh
• Knowledge/ Awareness of CI/CD & familiarity with code
• Troubleshooting issues using metrics & logs

What you'll get in return

• Generous salary
• Performance bonus
• Flexible working hours
• Unlimited holiday plus UK bank holidays
• Pension contributions
• Personal development training budget
• Shiny new laptop

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.