BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.

We are looking to hire an account manager to lead our work with Defence Intelligence and Defensive Cyber within our Digital Defence Services Business Unit.

Role Purpose

Shapes strategy to manage account relationships and drive/develop new relationships in MoD Defence Intelligence and MoD StratCom (primarily the Defensive Cyber sphere).
Takes responsibility for Order Intake and growth strategies for the Defence Intelligence account area and creates improved customer satisfaction through implementation of best practices to produce consistency in account management.

Role Accountabilities

• Drives and shapes emerging business opportunities, establishes industrial partner relationships and provides leadership into the campaigns to secure the emerging opportunities.
• Guides and influences our Digital Transformation offerings into this customer area and coordinates with operational support and sales teams to ensure customer intimacy.
• Work collaboratively with the other Account managers to drive the growth of the BAE Digital Intelligence Defence business.
• Drives the strategic planning for assigned accounts. Leads the annual planning and growth productivity framework processes to develop and deliver results. Develops strategy for account relations and implements processes to engender one company brand and view to the account. Partners with leaders and teams across the organisation to improve and/or redefine processes for results.
• Drives account Order Intake (OI) goals for this account area.
• Acts and makes informed decisions based on data against key metrics. Ensures that metrics are in place to measure key outcomes and oversees formulation of processes/standards to achieve productivity and revenue objectives for assigned accounts. Ensures appropriate financial structure and oversees the use of resources.
• Leads and drives execution of business plans and standardises processes, including planning and implementation of operations, personnel, marketing, customer service and accounting programs and initiatives; monitors to ensure consistency and efficiency across appropriate groups.
• Ensures and drives responsiveness to customers and identifies areas for improvements in service, staffing and operations that will increase customer satisfaction.
• Influences the overall personnel activity of the area to ensures department resources are properly allocated.
• Directs, manages, develops and oversees budget requests; ensures activities are appropriately funded, coordinated and managed according to the guidelines/constraints of resource allocations.

Security Clearance

Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our, work successful candidates for this role will be required to go through Government SC clearance prior to starting with us. https://www.gov.uk/government/organisations/united-kingdom-security-vetting

Life at BAE Systems Digital Intelligence

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being.

Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.

About BAE Systems Digital Intelligence

BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.

Division overview: Capabilities

At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector.

As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.