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Principle User Researcher - Central Government sector

Employer
BAE Systems Digital Intelligence
Location
London-CS
Salary
Competitive
Closing date
26 Oct 2022

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Sector
Defence , Engineering, IT
Job Role
Pre Sales
Job Type
Permanent
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Job Details

We are recruiting for a Principle User Researcher to join a project working for a Central Government customer. Not only will you be making an impact upon the systems you work on, you'll be doing so with organisations who makes a huge impact to the security of the UK. The role will include hybrid ways of working undertaken from home and also with regular travel to client site in London.

The key requirements for this role include:

  • Performance of user research on agreed priority areas to support the ongoing development of a large complex digital services for our customers.
  • Experienced in taking ownership for leading the user research including planning the work and managing other user researchers, supervising and assuring their work and co-ordinating with other teams.
  • Able to work in an open, iterative and collaborative way in a multi-disciplinary team with other user researchers, business analysts and UX designers.
  • Be a negotiator of change acting on behalf of end users but within the constraints of the art of the possible as well as ensuring that business objectives are adhered to.
  • Understand and champion the diversity of users of an interactive system and know how to include all kinds of users in appropriate research activities to help teams deliver accessible services.
  • Conduct user research and user requirements gathering and concept/usability testing.
  • Understand and champion user-centred design practices and know how to embed them into an agile workflow to deliver timely findings - supporting the incremental delivery of a service.
  • Understand and have experience of a range of user research methods and be able to choose appropriate methods for different stages of the product life cycle and situations. Know how to apply methods correctly.
  • Able to turn research data into clear findings that inform decisions. Know how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions.
  • Understand the social and technological context for government services. Able to help colleagues understand how digital technology is changing user behaviour, and the challenges and opportunities for designing interactive systems.
  • Understand organisational strategy and objectives. Able to align user research activities with objectives to create strategic insights that inform development and proposition.
  • Able to demonstrate knowledge of the technologies used to build and operate digital services. You understand the different technical roles in a multidisciplinary team.
  • Knowledge and experience of GDS processes.
  • Knowledge and experience of ISO 9241-210:2010 regulation for human-centred design principles in user research.
  • Awareness of the diversity of users of interactive systems and the need to make products/services usable and accessible for all, as a SME and evangelist for DX excellence
  • SME for User research principles and methodologies
  • Confident communicator being able to present findings to the client and with the wider team.
  • Good understanding of digital design for a range of devices
  • SME on relevant software packages

Life at BAE Systems Digital Intelligence

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being.

Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.

About BAE Systems Digital Intelligence

BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.

Company

BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.

Find Us
Location
Guildford, Surrey
GB
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