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Security Network Professional

Employer
Hays.
Location
United Kingdom,United Kingdom, Derbyshire,Derby
Salary
Competitive
Closing date
12 Apr 2022

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Your new company

One of the world’s leading communications services companies. The solutions they sell are integral to modern life. Their purpose is as simple as it is ambitious: connect for good. There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life. Today, that’s truer than ever. The connections this company make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, they are supporting customers to live, work and play together better.

Your new role

You will be providing technical support on complex network security issues â€" liaising with customer representatives or vendors and directing other support staff where appropriate. This will be done with in a small established team which has the flexibility and empowerment to engage with other teams to ensure a quick resolve to issues passed to them by the customer. This will include the support of new and existing products across a range of technologies including Cisco and F5.

What you’ll do:

  • Manage incidents and deliver changes on a variety of technologies within a customer’s environment
  • Provide technical/specialist thought leadership and recommendations to support proactive risk management and reactive incident management
  • Manage multiple incidents and bring them to resolve within agreed SLAs
  • Monitor / Update incident tickets and change tickets within SLA
  • Liaise with designers and other SMEs to fault/problem find
  • Lead conference bridges to troubleshoot major/complicated security incidents and issues
  • Deliver and verify the implementation and end to end operation for an aspect of a Security service
  • Providing security advice and consultancy to Lines of Business within the company and external customers
  • Manage the delivery of the security infrastructure and services to provide: identity and trust solutions, managed security services and secure network infrastructure
  • Supports security compliance relationships with national Government or industry bodies
  • Produce and support Firewall policies, functions and configuration builds to allow implementation of customer projects
  • Complete and own integration testing on new products and services, producing all relevant supporting documentation
  • Provide input to internal & external monthly reports

What you'll need to succeed

You’ll definitely:

  • Be a highly self-motivated and confident thinker
  • Be able to lead and work as part of a team to deliver complex solutions
  • Be methodical in your approach to diagnosing and resolving issues
  • Be comfortable challenging and working to strict deadlines
  • Be organised and able to multi-task
  • Use your initiative and be comfortable working with changing requirements
  • Be commercially aware
  • Have an enquiring mind, thirst for knowledge and willingness to learn

You might even:

  • Have experience in managing and delivery of customer network solutions
  • A background in data communications
  • Have experience with firewall technologies including Checkpoint, Nokia, Cisco, Juniper and firewall virtualisation (VSX, Contexts)
  • Have experience with F5 devices
  • Accredited or Certified either to CISSP, Cisco CCNA, CCNP or CCSP
  • Accredited or Certified to either Checkpoint CCSA or CCSE

What you'll get in return

  • 25 days annual leave (plus bank holidays)
  • 10% on target bonus
  • Option to join the Healthcare Cash Plan
  • Pension scheme
  • Shares Plan
  • Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.
  • Discounted products


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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