IT Administrator job based in Milton Keynes, £11.36/hr (Paye), 3 months rolling contract for a successful Global finance Company. 9am - 5:30pm or 8am - 4:30pm Shift - Monday to Friday
Your new company
Our Client, based in Shenley Wood, is a global leader in the financial world. You will be working as part of a Request Management Team within Corporate Banking, leading by example and delivering a highly organised support service.
Your new role
The primary focus of the job is to provide onsite, regional administration and support for all Mobile Devices - Mobiles, iPhones/iPads, 3G & Wireless devices.
The position will also entail providing administrative support for other functions within EUT & Santander UK, .i.e. Service Now ticket & request processing, BAU Telephony Provision & Support, Third Party Supplier Management, Budget Management and KPI Monthly Reporting.
You will be doing:
-Configuration and support of all mobile devices
-Remedy queue administration
-BlackBerry Enterprise server administration
-MDM & MDO System Administration - Airwatch & Wandera
-Mobile Estate Billing & Reporting
-Veropath -Manage and resolving incidents
-Communicate with the suppliers of mobile devices
-Communicate with customers up to Executive level, across all Bank entities & sites
-Manage and update existing documents, procedures & spreadsheets - MS Products
-Ordering equipment via external supplier portal
-Manage replacement devices & disposals through Third Party supplier
-Team monthly reporting activities - KPI & Local ad hoc reporting
-Assist other team members with BAU telephony requests & services
-Proactively monitor and manage incident queues and team mailboxes across all discipline's
-Manage EUT internal team`s budgets as required
-Adhere to Santander Technologies Mandatory Training Systems
You will have knowledge of:
-Keyboard & PC Skills
-Microsoft Office Tools familiarity, Word, Excel, Outlook
-Proactive attitude to problem solving
-Focussed and self-motivated
-Good Communication Skills
-Excellent Interpersonal Skills
-Attention to detail
-Analytical nature Desirable:
-Background in IT or similar Role within Mobile/Telephony industry
-Budget Management -Advanced Excel
What you'll get in return
At Shenley Wood you will enjoy free parking, as well as an onsite gym and canteen, while earning £10.56/hr. With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and helpful colleague in an often-pressurised environment.
This is a role that can really build upon your expertise and teach you the core skills needed to advance in an ever developing and evolving industry.
What you need to do now
Join your new team by clicking 'apply now', providing us with your updated CV, or give us a call to discuss your suitability for the role. If this job isn't quite right for you but you are looking for a new job, contact your local Hays office for a confidential discussion on your career.