EUC Onsite Engineer

Role Title:                          EUC On-site Engineer

Location:                            Barrow-in-Furness

Working Pattern:              Full-Time, Permanent

The job on offer

The role will have responsibility for completing a varied spectrum of End User computing tasks, including general IMAC’s and Project Request. The individual must be MoD SC Cleared or be capable of obtaining MoD SC Clearance. The candidate must be a sole UK National, with a full UK Driving Licence.

Your role

More specifically your responsibilities include:

• Responsibility for completing assigned works within time frames associated to the requests.
• Undertaking Project Tasks in support of both internal and external Project Managers
• Undertaking IMAC’s and Project Tasks to agreed timescales
• Effective Customer handling
• Keeping the P&C Project leads informed of any concerns, escalating as necessary

Technical Requirements:

• Microsoft Windows O/S (Windows 10 & Windows 7) - working knowledge of build, configuration and registry settings
• SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting
• Microsoft Office suite - configuration, templates, macros, add-ins, advanced features and user preference configuration
• Active Directory - basic administration, User configuration
• Messaging and collaboration tools - an appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business)
• Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity
• Security - disk encryption using bit locker, NTFS permissions and shared folder security
• Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners
• Working Knowledge of IT Service Management (ITSM) software (ServiceNow)

Personal Requirements:

• A high energy professional capable of influence and ownership within the EUS Tower
• Flexible approach and a sense of teamwork
• Analytical mind who can bring clarity to difficult situations
• Ability to work well and continue to deliver results under pressure
• Excellent interpersonal skills and an ability to establish credibility quickly
• Self-motivated with the ability to work without direct management control
• Excellent and confident communicator, with professional business attributes
• Experience of KPIs and SLAs; and commercial awareness
• Working knowledge of ITIL, particularly Service Delivery aspects
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  Why CapGemini is Unique

  We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.  All UK employees are eligible to request flexible working arrangements. Benefit from learning for life with Capgemini’s unique and innovative L&D offering. This is driven by our digital learning platform ‘Next’ and our ‘Learning for all’ mindset.

  Get the Future You Want

  Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  

  But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  .

  A powerful source of energy that drives us all to find new ways technology  can help us reimagine what’s possible.  

  It’s why, together, we seek out opportunities that will transform the world’s leading businesses. 

  And it’s how you’ll gain the experiences and connections you need to shape your future.   

  By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. 

  And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. 

  So, it might not always be easy, but making the world a better place rarely is.  

  Capgemini. Get The Future You Want.

   

  About Capgemini

  Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. 

  The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. 

  It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. 

  With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. 

  The Group reported in 2020 global revenues of €16 billion.