Managing EUC Enterprise Architect

Role Title:                            EUC Enterprise Architect

Location:                             UK Wide

Working Pattern:            Full Time, permanent
 

Overview

Capgemini Cloud Infrastructure Services (CIS) UK has the largest Projects & Consulting (P&C) practice in CIS globally - covering all the CIS portfolio. We work on a range of exciting projects for many different clients across all sectors. The roles of EUC Enterprise Architect operates within the Edge capability, focusing on consulting, architecting, designing, building, migrating and testing workplace services and solutions.
 

Type of Project:
The P&C practice in the UK works on a wide range of projects, across a wide range of clients in all sectors. Through the LEAD model we now work very closely across all the Market Units (MUs), fulfilling the Cloud and Infrastructure requirements as they arise.

As a EUC Enterprise Architect you will get exposure to the following types of projects and roles:

• EUC projects contribution: Participate in design and supervise build and move to run activities Service Design: High-level architecture design for core EUC solutions including Windows 10, SCCM and Office 365 Pro Plus Plan and prepare design review presentation with Architects and Service Managers to validate or decide on major architecture evolutions Service Transition: Supervise strategic partners and subcontractors to produce design, build and deploy new IT services (or service changes) Service Catalogue: Maintain service catalogue up-to-date for EUC services Develop road map for the organization - Short term and long term Plan Design and plan roll out of major upgrades for core EUC solutions (target configuration, deployment method, change process, deployment tools, etc.) including Windows 10 and Office 365 Pro Plus. Manage hardware roadmap with vendors to ensure smooth transitions: continuous supply chain globally, support of new models by standard OS images and application support for major business applications. Maintain a catalogue of Workplace applications in EUC portfolio: License count, usage count and budget forecast Application store: Define and maintain application management process within the store (entrance, suppression, change, approval path) Experience and evidence of working on workplace projects is core to this role.

Common Skills:
These are some of the standard skills that we would expect you to be able to demonstrate. As a minimum you will need to demonstrate alignment of your grade with the relevant Capgemini competency framework -
* Strong Communication skills (written and verbal) in English
* Proven track record working with clients
* Ability to converse with various stakeholders at different levels
* Knowledge of Capgemini portfolio of offerings
* Have the mindset to challenge and discuss decision points
* Demonstration of a wide Infrastructure & Industry knowledge on various technical products
* Capable of delivering presentations to internal and external stakeholders
* Understanding of Project and Programme Governance
* Good working knowledge of processes and procedures (e.g. DELIVERY, ITIL)
* Understanding of commercial models and costing development
* Ability to identify opportunities to expand Capgemini’s client footprint and/or project work
* Ability to manage and control technical risks and work with assumptions

Workplace Architect Skills & Experience:

• Workplace Architect should have a minimum experience level of 3 years, with evidence of exposure to complex Workplace projects during this time

SKILLS and EXPERIENCE:

• Computer hardware & accessories (laptop, desktop, workstation, docking station. Virtualization solutions (VDI, local hypervisor, IAAS. OS & software lifecycle management (Windows/Office/browser, etc. upgrades and other major changes …) Endpoint security & compliance (antivirus, firewall, disk encryption, data protection. Endpoint management (remote control, inventory, application publication, updates, through SCCM on-premise and InTune) Endpoint connectivity (VPN, Wi-Fi. Endpoint monitoring & diagnostic (average consumption of physical resources, system problems, application problems, using Nexthink or other real-time analytics, instant remediation & automation tools) Standard Operating Environment (Windows 10, Azure Virtual Desktop RHEL. Device provisioning (offline / online imaging, factory imaging, zero master. Office & other productivity software (Office 365 Pro Plus productivity suite. Printers & Printing services (Printer management, SMTP, consumables monitoring, follow-me printing,) User Experience (device boot time, device performance, nomad experience, service delivery time. Application delivery (Software packaging, Application Store,) Service catalogue management (user profiling, demands,)

Or

• Significant experience or knowledge with On-Premise & Cloud based MS O365 services including: Exchange, Skype for Business, SharePoint, OneDrive, Teams, Intune Knowledge of Identity management services: Federation & IAM solutions - Azure IAM, Federation Services Knowledge of Traditional on premise, Native Cloud & Hybrid topologies for these services Service / Data - compliance, management & security (antivirus, encryption, data leakage protection, governance, policies, RBAC, archiving, backups, journaling etc.) End user applications and desktop clients - Microsoft Office (Outlook, Teams, Skype for Business, Lync, browsers etc.) Reporting, monitoring and governance - tools, processes, applications and controls Exposure to various versions of applications & services often found in enterprises - for example: Exchange 2010+2016 & O365 Exchange Online, Lync Server, O365 Knowledge of service & account provisioning - services, processes & methods Licensing management - understanding of Microsoft licensing, management & types End User Experience (performance, functionality, end user profiling & personas) Knowledge of underlying end user devices & technologies - desktops, mobile, virtual desktops, operating systems - Windows/Android/IoS/Unix/Linux, Browsers, 3rd party application suites such as MS Office & integrated business application services Knowledge of or experience with other non-Microsoft messaging, collaboration & unified communications technologies is desirable - SaaS based & on premise products Be able to lead a technical presentations or proposal and collaborate with SMEs & stakeholders effectively in projects or related deliverable activities.