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Data Centre Technician

Employer
Hays.
Location
United Kingdom, Slough
Salary
Competitive
Closing date
4 Aug 2022

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Sector
Consultancy
Job Role
Business Development
Job Type
Permanent
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Your new company
I would like to make you aware of a fantastic Data Centre Infrastructure Technician opportunity that might be of interest to you. You would be working within the banking sector with one of the country's leading universal bank.

Your new role
The Datacentre Operations Technicians (DCOPS) role is to provide operational support for the Datacentre during a 24x7x365 schedule. The DCOPS tech will be responsible for addressing faults, incidents, and change requests which are reported to the DCOPS team via the ticket management system within designated SLA's. Installs, Moves, and Changes will be implemented by the DCOPS tech based on work orders submitted to the IMAC team. The DCOPS tech also handles IT related shipments including recording and ensuring that all access requests are compliant with policy.

Key Accountabilities:
  • IMAC/Break-Fix activities
  • Incident/Change activities
  • Media Handling
  • Team Working
  • Management Duties
  • Governance
  • Stakeholder Management and Leadership
  • Decision-making and Problem Solving
  • Risk and Control Objective
  • Person Specification

What you'll need to succeed

Essential Skills/Basic Qualifications:
  • Excellent communication skills
  • Knowledge of numerous hardware platforms, IT Infrastructure and interdependencies, such as Storage and SAN elements, Unix and Wintel computing platforms, Networking platforms, emerging technologies from both a distributed systems and Data Centre infrastructure level
  • Experience troubleshooting and repairing hardware issues at the server level
  • Understanding of change and/or incident management in a similar support function (has experience of supporting software tools

Desirable skills/Preferred Qualifications:
  • ITIL Foundation or better
  • Comptia Server+ qualification
  • Any other relevant certification.
  • 24 x 7 shift working experience

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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