Cloud Network Engineer
Leeds City Centre + Hybrid working
Up to £60,000
Your new role
The Cloud Network Engineer role will be a key part of the IT Service Operations team and will be responsible for aligning Business requirements and Service Platform provisions across the Networking, Infrastructure and Cloud Services for the group.
The Cloud Network Engineer will provide configuration and customization support and oversight as well as ensuring Core Operating processes are matured, working closely with a 3rd party managed service.
Responsible for the support oversight of upgrade, installation, and configuration of monitoring solutions for Cloud, Windows, and other key servers.
Provide reports on current infrastructure status and plan for future usage.
Responsible for the configuration and support of backbones connection over across the estate and in/out of Cloud (Azure) inc. an array of direct connections.
Utilize approved tools to verify and take required action on events aggregated from network monitoring tools and Web Application Firewall.
Responsible for troubleshooting to ascertain root cause of issues.
Support network system updates, patches, and configuration changes.
Map network layouts and configure systems to user environments.
Ensure that data flow diagrams are accurately completed to provide exact network connectivity.
Coordinate changes working alongside other network and firewall teams.
Responsible for Network connectivity provision and availability.
Familiar with Current and legacy Network Technology across traditional Core Networks and Cloud Services. Familiar with SD-WAN and MPLS Network protocols.
Local Area Network (Switching/Routing).
Wide-Area-Network (MPLS, SD-WAN).
Wireless Network (Meraki, Aruba, Cisco).
Firewall rules (definition and management).
Load Balancing Services.
Network configuration support, oversight and documentation.
Demonstrable experience of working in an IT Support environment, (preferably in 2nd or 3rd line) with knowledge of ITIL standards and use of case management systems.
Strong investigative, analysis, troubleshooting and problem-solving abilities.
Ability to analyse complex business requirements, requests or problems and translate into appropriate actions and solutions.
Experience of delivering end-user training and producing/maintaining training documentation.
System documentation experience.
Support Cloud Architects and Service providers to deliver operations and migration services that allow the organization/clients the availability to deliver cloud computing services following business and technical requirements.
Ability to work across departments within a complex organisation.
Ability to work to tight deadlines. The ability to manage and prioritise your own workload whilst working in a proactive manner.
Analytical skills - an ability to think logically and drill down into detail.