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Network Service Owner

Employer
Aviva
Location
Bristol
Salary
Competitive
Closing date
16 Feb 2023

View more

Network Service Owner
Salary £60,000 national
London £70,000

Do you have experience with technical operations and service management, with a focus on driving technology evolution and maintaining operational?

If the answer is yes, we would love to hear from you! We are currently seeking a Networks Service Owner to be a part of our innovative team.

At Aviva, we're people with a purpose - with you today, for a better tomorrow. We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The network service is critical to Aviva and we require your skills and experience to ensure that we are providing a reliable platform to engage with our customers securely and the ability for Aviva employees to collaborate. We require a strong focus on service performance through the management of quality network services that meet the needs of the business.

A bit about the job:
Daily activities include -
  • Active engagement with business partners, project managers and technology vendors to drive and evolve Aviva network services
  • Provide operational governance and support the broader supplier managed network service
  • Regularly attend supplier service meetings and liaise with Service Management and other business stakeholders
  • Build positive relationships throughout Operations and Services and other areas of the business is vital for this role
  • Involvement in complex incidents applying technical knowledge to assist with resolution
  • Project support, providing technical and service input
  • Support risk and business controls for the network service
  • Drive continual service improvement (CSI)
  • Provide out of hours escalation for network services

Skills and experience we're looking for:
  • Technical experience in any of the following technologies: software defined networks, enterprise hybrid cloud environments (e.g., multi-cloud), LAN, WAN, WIFI, Cloud Exchange, VPN, IPAM, DHCP, DNS, NAC, WAN Optimisation. Relevant industry certifications would be a benefit.
  • Knowledge of AWS or Azure cloud technology
  • Up to date knowledge of industry standards, new technologies and key market trends
  • Experience of working within the ITIL® service framework
  • Proven experience of working in large scale, complex outsourced Enterprise network environments and/or for managed service providers

What you'll get for this role:
  • Salary between £60,000 - £70,000 (depending on location, skills, experience, and qualifications)
  • Generous pension (starting level Aviva contributes 8% when you contribute 2%)
  • Eligibility for annual performance bonus
  • Family friendly parental and carer's leave
  • 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days
  • Up to 40% discount for Aviva products
  • Brilliant flexible benefits including electric cars
  • Aviva Matching Share Plan and Save As You Earn scheme
  • 21 volunteering hours per year

Aviva is for everyone:

We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you.

Most of our people are smart working - spending around 60% of their time in our offices and 40% at home.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, please give Lacey Lane Mckoy a call on 07385425912 or send an email to lacey.lane-mckoy@aviva.com

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