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Despatch Operator

Raytheon UK
United Kingdom-Havant
Closing date
1 Dec 2022

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Defence , Engineering, IT
Job Role
Software Developer
Job Type
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Job Details

Despatch Operator

The successful candidate can expect to be:
Responsible for packing and despatching goods to customers to target, management of the Finished Goods Store and Packing materials Ordering / Stock levels. Cycle Counts and Stock Takes both annually, quarterly along with weekly sanity checks. You would be working withing a team of 2 employees.
Key Responsibilities:
  • Liaise with final Inspection for parts coming through to Despatch.
  • Liaise with the production Supervisors of all areas to ensure you know what past are being despatched and when.
  • Liaise with the production planners to make sure the customer portals are up to date and parts are in shipping ready to be despatched.
  • Ensure all parts are bagged and tagged with bag labels and that the serial numbers on the units match the serial numbers on the bags.
  • Check the live sales order reports and ERP system (IMS) to see what parts are due to ship and whether we have stock in FG or coming through Final inspection to be despatched.
  • Check the customer's portal to ensure the parts to be shipped are cleared and in shipping if required.
  • Book in the works orders to finished goods ensuring you have the correct qty of units as detailed on the route card.
  • Raise the delivery notes against the live sales orders and ensure the serial numbers are logged on the delivery note and that they match that of the route card.
  • Ensure any parts not being shipped are booked into a location within the Finished Good Store and make sure they are physically taken to that location.
  • Liaise with a Member of the QA team to ensure the C off C is signed off.
  • Pack all parts in appropriate packing or in its own individual packing materials.
  • Using the couriers on line software Book couriers to collect the goods and raise any paperwork associated with this process.
  • Ensure all parts if required are despatched through the customer's portal and print any paperwork or labels associated with this process.
  • Ensure all boxes ready for shipping are made available to the couriers for collection at the times of collection.
  • Run the end of day manifest for each Courier ensuring that it is signed on collection and archived correctly.
  • Provide tracking information on request and liaise with the Couriers and Customers import and export teams where required to do so and assist on failed shipments stuck in the system.
  • Liaise with the Couriers where required to assist on failed shipments.
  • Collate all production paperwork and despatch notes ready for Scanning and archiving.
  • Perform Cycle counts on a weekly basis as instructed.
  • Perform Stock Takes on an annual basis as Instructed.
  • Ensure good Housekeeping at all time and that the despatch office and Finished Goods store are kept neat and tidy at all times.
  • Liaise with the purchasing team and the supplier to ensure we have adequate Packing materials on site at all time and that they are stored in an appropriate manor.
  • Ensure every effort is made to ship all parts which need to go that day and that you communicate quickly and effectively with the product owner and or sales if there are any issues which will delay the shipment.
  • Ensure that all other non-production parts including Repairs, Engineering parts, Purchasing TP cards and Picking Listed are shipped as required and instructed.
What you need to succeed?
Essential Criteria:
  • Educated to either GCSE or equivalent in Mathematics and English
  • Microsoft Office to include Office, Word and Excel
Desirable Criteria:
  • Previous experience of working within another Despatch environment
  • Understanding of ISO9001 and AS9100D standards
  • Conform to 6S
  • Worked in a quality assurance environment and ensuring the correct documentation is completed
How to apply:
Please note, it is the candidate's responsibility to clearly outline how they meet the criteria required for this role.
Collins Aerospace is an Equal Opportunities employer.
People are core to what we do. As such, we are committed to providing an industry leading benefits package. We offer a highly competitive salary, annual bonus, and many other benefits to include:
  • 25 days Annual Leave & 9 Public Holidays
  • Attractive Compensation Package
  • Early finish Fridays
  • Hybrid Work Options (*Role dependent)
  • Professional Development + Growth
  • Support with professional fees
  • EAP (Employee Assistance Programme)
  • Healthcare benefits (including healthcare cash plan)
  • Staff Discounts
  • Work/Life Balance
  • Wellness Programs
  • Employee Recognition
  • Employee Referral Bonus
  • Free onsite parking
  • Death in Service Benefit
  • Generous Employer Contribution Pension Scheme
  • Opportunities for progression and development


Raytheon UK is a subsidiary of Raytheon Company. It is a prime contractor and major supplier to the U.K. Ministry of Defence and has developed strong capabilities in mission systems integration in defence, national security and commercial markets. Raytheon UK also designs, develops and manufactures a range of high-technology electronic systems and software at facilities in Harlow, Glenrothes, Gloucester, Waddington, Broughton and Manchester.


Raytheon UK has six key sites. Our manufacturing hub is in Glenrothes in Fife where we employ more than 560 people. The aircraft systems integration takes place in Broughton, North Wales. We manage the Sentinel programme from RAF Waddington where we provide training and a wide range of development work for the RAF. At Gloucester and Manchester, our new cyber business centres conduct specialist research and software development work for customers, and finally there’s our technology centre in Harlow.


With more than 1,600 employees situated across England, Scotland and Wales, Raytheon UK continues to invest in its infrastructure and people as well as growing its graduate and apprenticeship programmes.


Raytheon Company, with 2017 sales of $25 billion and 64,000 employees, is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. With a history of innovation spanning 96 years, Raytheon provides state-of-the-art electronics, mission systems integration, C5I™ products and services, sensing, effects, and mission support for customers in more than 80 countries. Raytheon is headquartered in Waltham, Mass.

Find Us
01895 816248
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