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Customer Service Advisor

Employer
Hays.
Location
United Kingdom, Lytham
Salary
Competitive
Closing date
20 Dec 2022

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Sector
Consultancy
Job Role
Security Consultant
Job Type
Permanent

Your new company
A global leader in digital transformation with 120,000 employees in 73 countries and annual revenue of € 13 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games

Your new role
A CSR is someone that has a positive approach and a can-do attitude. You'll need to be open to change and not be afraid to take on challenges. The CSR role requires flexibility and the ability to adapt across teams and processes. The role works within a fast paced and challenging environment that has the customer at the very heart of everything we do. You'll need to demonstrate flexibility in your thinking and be able to adapt to new situations including those outside your own area.

What you'll need to succeed
Committed to building excellent, long-term relationships with customers, based on a full understanding of their needs and a dedication to meeting their expectations. Dedicated to delivering what is promised, ensuring that results are on time, on budget and to agreed quality standards. Working together by involving others in goals and plans, sharing knowledge, taking a positive role in teambuilding and seeking opportunities for cross-functional working and collaboration. Continuously reviewing and improving personal skills, seeking challenging opportunities to stimulate personal development and growth. Taking a flexible approach, revising plans and decisions in light of new information and changing circumstances, dealing positively with organizational change.

What you'll get in return
A competitive hourly rate, full training and development, progression opportunities and a competitive benefits package.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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