IT Supplier Manager - Salary Circa £41,000.
This is a great job for someone who is passionate and committed to a better tomorrow. As the first major insurer worldwide to target Net Zero by 2040, we're committed to the community too. Expect a workplace centred around people - our customers, your colleagues and of course, you!

If you are also forward-thinking and solution focussed, we'd love to hear from you. We are looking for an IT Supplier Manager to join our small and friendly team and collaborate with our UK Life outsourced supply partners to ensure that relationships align with expectations through effective oversight, to meet our business standards and controls.

A bit about the job:
Working independently, you'll be responsible for managing run service and overviewing IT change delivery with one of our primary outsourced service provider's technology provisions. Additionally, you'll get to manage several smaller contracts end to end, actively seeking opportunities for innovation and continuous improvement to enhance process. You'll be working with a range of stakeholders in Operations, IT and the wider Aviva business to support good customer outcomes.

You'll get a range of support from peer colleagues, working together in a robust governance framework. Understanding and assuring clear accountabilities will be key from Day 1, enabling you to deliver effective oversight of a range of outsourced service providers.

Aviva uses "smart-working", and the person in this role can be based within, Bristol or Norwich.

Skills and experience we're looking for:

• Experience in IT supplier management to ITIL 4 standards.
  
• Excellent relationship management skills to drive the right outcomes and value from major IT supplier partnerships for Aviva.
  
• Ability to effectively influence and collaborate with key partners and collaborators, managing stakeholders at all levels.
  
• Skilled at understanding technical and business information and communicating it appropriately to a non-technical audience.
  
• Problem/dispute management skills to ensure any obstacles to performance are resolved.
  

What you'll get for this role:

• Starting circa £41,000 ( depending on location, skills, experience, and qualifications).
  
• Generous pension (starting level Aviva contributes 8% when you contribute 2%)
  
• Eligibility for annual performance bonus
  
• Family friendly parental and carer's leave
  
• 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days
  
• Up to 40% discount for Aviva products
  
• Brilliant flexible benefits including electric cars
  
• Aviva Matching Share Plan and Save As You Earn scheme
  
• 21 volunteering hours per year
  

Aviva is for everyone:
We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences.
Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you.
Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, please give Abigail Aitken an email to abigail.aitken@aviva.com