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Service Desk Analyst (Part Time)

United Kingdom, Milton Keynes
Closing date
15 Apr 2024

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Job Role
Business Development
Job Type
Your new company
You will be working for a global organisation who have built up a fantastic reputation within the logistics sector.
Your new role
  • Be one of the first points of contact for the team and maintain information regarding security related incidents/change tickets on relevant systems.
  • Maintain the existing Joiners, Movers and Leavers review process from an information security perspective and support the business in ensuring JML is tracked and access to systems adheres to the least privilege principle
  • Assist the Senior Information Security Expert in the day-to-day management of the risk register.
  • Document and manage ticket systems, metrics, non-conformances, and minute meetings
  • Offer procedural guidance to personnel who are responsible for one or more information security systems, including System Administrators, Field Engineers, and Account Operators
  • Maintain and implement new services and solutions, or coordinate activities
  • Provide assistance to the Field Service, Technical Projects and other Infrastructure teams in relation to information security
What you'll need to succeed
  • Experience with 1st line support
  • Willingness to learn and step into the cybersecurity space
  • Excellent communication skills
  • A positive 'can do' attitude and a self-starter who can work under their own initiative in an ever-changing environment
What you'll get in return
You will get a contract role paying £160 - £180 per day (umbrella) that lasts for an initial period of three months with the view to extension. The role is three days per week and based in Milton Keynes with hybrid work on offer.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#4515538 - Julia Hernandez

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