Series B SaaS & international team
Work 100% remote or hybrid from our offices (Bratislava, Prague, Toronto)
1:1 Coaching sessions with our resident coach

About CloudTalk:

Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.

CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia and Nike. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.

CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.

About the role:

Join our talented DevOps engineers on their journey to level up CloudTalk's infrastructure with the latest industry standard security tooling. If you are a fan of automation, you hate manual changes, then you are already one step in the team. Our mission is to promote infrastructure best practices, to achieve secure, high-available, and scalable infrastructure which serves our customers.

What you will do:

• You will provide knowledge about best practices, make sure they are followed by the Dev Teams, maintain and extend security tooling
• Evaluate security threats in CloudTalk applications and infrastructure
• Be part of pentesting activities by 3rd party companies
• Extend logging sources for possible security threats
• Create and extend security dashboards, reports and alerting in our SIEM tool
• Participate in security projects of new architectures and designs
• Design, build, harden, and maintain the core infrastructure used by all of CloudTalk's engineering teams running in AWS
• Automate every aspect of our infrastructure to remove any human intervention as much as possible
• Develop effective tooling, alerts and response to both identify and address reliability risks
• Partner with product engineering teams to debug production outages and carry out action items to improve the reliability of those systems
• Participate in tech design reviews for new features, products, or pieces of infrastructure

What we are looking for:

• Experience with security tools: Proficiency with such tools as IDS/IPS systems, vulnerability scanners
• Knowledge of AWS security practices: understanding of AWS security mechanisms and best practices
• Knowledge of scripting
• Ability to read code and find security issues
• Vulnerability management
• Integration of security into CI/CD
• Basic understanding of Terraform

Nice to have:

• Basic understanding of auditing database and DB security
• Experience with container security, VOIP security
• Experience with Kubernetes hardening
• Experience working with SIEM tools
• Experience with Ansible

Our Tech Stack:

• Infrastructure runs on AWS
• Applications runs on
• EC2 instances
• EKS clusters
• Lambda functions
• Automation done by
• Terraform cloud
• Ansible
• ArgoCD
• Programming languages
• PHP
• Golang
• NodeJS
• Security tool
• Wazuh cloud

Why you will love to be a CloudTalker:

Growth:
1-1 Coaching sessions with our resident communications advisor
Leaders Academy & Learning and Development Budget

Flexibility:
Unlimited Paid Time Off
Volunteering Days
Flexible working hours
Home office budget
MacBook for work

Well-being:
Recharge Fridays once per quarter
Fitness Allowance

Connectedness:
Referral bonuses
Virtual & physical team buildings
Company merchandise

By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk's legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.