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Finance Change Governance Manager

British Council
London, London, United Kingdom
USD 8.00 per hour
Closing date
15 Jun 2024

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Transformation has resulted in changes in skills requirements, roles, and numbers of roles required in the new operating model. The roles in the new operating model will be restricted to employees in the selection pool in the first instance. Selection for any jobs that remain unfilled following the agreed selection process will be conducted in line with the Global Recruitment policy.

British Council Pay band 8
Location: Edinburgh, Cardiff, London, Belfast, and Manchester, UK
Department: Finance
Contract type: Indefinite Contract
Closing Date: 12th June 2024 at 23:59 UK Time.
Interviews: Week commencing TBC

You must have the legal right to work in the UK at the time of application. There is no relocation or sponsorship support. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.

Role Purpose:
The Finance Change Governance Manager oversees the change control process at the British Council, making recommendations for improvements. They manage governance of finance authority groups supporting the Finance transformation programme and ongoing business change. This role requires significant expertise in financial governance and control, building credibility based on global financial systems knowledge. They influence stakeholders at all levels, translating complex proposals for board approval and compliance. The role aligns finance strategy with global strategic aims, working closely with Global Process Owners on process changes and Finance Transformation.

Role Context:
The British Council Finance team supports a global business, operating in the UK and overseas, with a Managed Service Provider (MSP), India. The role is within the Global Process team, part of Finance Control, supporting business-as-usual process changes and Finance and Professional Services Transformation. The main focus is to simplify, streamline, standardise, and automate global finance processes and controls. This includes reducing the excessive number of processes. The role involves building and maintaining relationships in India, regional operational teams, Corporate Finance teams, and other stakeholders. The role requires analysing risks/issues, explaining the Finance Change Governance process, and managing the approval process and pipeline of change requests. The role also involves evaluating current governance processes, recommending improvements, and driving automation. Regular interactions include UK and Regional Controllers, Shared Service Center, Corporate Finance, Global Process Owners, Data and Systems team, Legal, Risk, Audit, Compliance Leads, Business Operations Stakeholders, Global Finance community, and external business partners/suppliers.

Main Accountabilities:

Leadership and Management:
  • Provide people management and role model British Council values and EDI in day-to-day interactions with colleagues at all levels.
  • Ensure high levels of professionalism are demonstrated by everyone and that client and customer needs are reflected in ways of working.
  • Promote learning from our experience across the unit and wider organization.

Consultancy, Analysis, and Problem Solving:
  • Influence the strategy and policy for finance governance by managing an established governance and change control process for all Finance processes and systems.
  • Work with Global Process Owners to review incoming change requests and prioritize future process/system changes.
  • Organize internal Governance Board and Forum meetings, ensuring decisions and actions are documented and communicated.
  • Oversee a central change and benefit tracker for British Council finance and produce regular reports/updates for different audiences.

Reporting and Risk Management:
  • Report regularly to the Finance Change Board and other stakeholders on the status and progress of all changes.
  • Recognize and assess risk, maintain issues and risk log, and manage their resolution.
  • Recommend improvements and automation to the governance process and manage their implementation.

Relationship and Stakeholder Management:
  • Engage with key internal and external stakeholders, including members of the Senior Governance Board, to ensure timely communication and relevant involvement in change activities.
  • Use creative approaches to influence decisions and actions in an inclusive and engaging way.
  • Provide guidance and advice on compliance with Change Governance requirements and coach and advise the finance team on governance and change control processes.
  • Liaise with other specialist finance functions as needed.

Role Specific Skills:
  • Strong communication and influencing skills, able to relay complex financial information in an easy-to-understand way.
  • Writing concise documents which explain the change process and facilitate its implementation.
  • Highly organized and action/deadline oriented.
  • Building relationships at all levels of the organization.
  • High levels of stakeholder management to define the benefits of complex global systems to a diverse range of finance managers and secure their compliance.
  • Excellent analytical and IT skills.
  • Flexibility, independence, and initiative to perform successfully in a rapidly changing environment.

Role Specific Knowledge and Experience:

  • Experience of conducting, coordinating, and communicating change control.
  • Experience of financial process improvement, process mapping, developing RACI charts and KPIs, controls & risks.
  • Proven experience in project work and successfully delivering results/meeting deadlines.
  • Experience of working in an international and multi-cultural organization, including a shared service operation/managing a diverse group of stakeholders in multiple locations.
  • Experience of working with six sigma or lean six sigma process improvement methodology.
  • Experience of working with senior managers and stakeholder engagement.
  • Experience of Microsoft tools including MS Word, Excel, PowerPoint, Visio, MS Project, and SharePoint.

  • Experience of SAP financial control system.
  • Six sigma certified.
  • Experience of governance and change control for global finance process and systems.

Language Requirements:
  • The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.

Professional Qualification and Certification:
  • Six sigma certified (green belt or higher)
  • Part/Qualified Finance Professional or Part/Qualified Business Analyst Professional (desirable)

  • Higher education - Degree level.

We are committed to policies and practices of equality, diversity and inclusion across everything we do. We will support all employees to make sure their behaviour is consistent with this commitment. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

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