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Compliance Officer

Hiscox Ltd
London, London, United Kingdom
Closing date
9 Aug 2024

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Engineering, IT, Security
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The role

As the Compliance Officer supporting the Lloyd's Syndicates and Bermuda you will drive the Business' understanding of regulatory risk and establishing control frameworks where necessary across business units that utilise Hiscox syndicate and Bermuda capacity. You will be expected to combine your ability to understand the operational and commercial complexities of the business with the need to drive through regulatory change. Working with stakeholders at all levels of seniority, you will be providing regulatory advice and challenge. This demanding and rewarding role requires a broad knowledge of insurance regulatory matters across Lloyd's and Bermuda businesses, including Sanctions and Financial Crime, Conduct Risk, Insurance Distribution Directive, International Licensing, Lloyd's requirements and Systems of Governance and proven problem solving skills.

What you'll be doing:

  • Support and develop relationships with stakeholders at all levels of the business and playing a lead role in embedding a good compliance culture and awareness.
  • Providing oversight and developing the business' understanding of regulatory risk
  • Reviewing assessing how Group compliance standards and policies have been embedded within the relevant Business Units
  • Investigating sanctions referrals and providing advice to the business
  • Supporting the workflow triage process to ensure business queries are responded to appropriately.
  • Working with the broader Hiscox Compliance function to help develop meaningful compliance performance MI
  • Identifying commercially viable solutions to the application of regulatory requirements
  • Monitoring and communicating regulatory change and actively influencing the business to establish control frameworks
  • Providing regulatory SME support to projects and change initiatives
  • Leading on the co-ordination and business support for regulator information requests, reviews and regulatory returns
  • Preparing Executive and Board level presentations
  • Responding to the business' day to day regulatory queries
  • Supporting the wider compliance team (e.g. team initiatives, weekly sanctions screening, compliance training for the business)
  • Leading by example, driving the development of the team, its processes and approach

To succeed in this role, you will have a strong technical regulations background, with proven deliverables management skills and will be comfortable working in a complex and dynamic environment. You will be dealing with lots of different people, systems, processes and information so you'll have to be versatile, flexible, highly organised, personable and engaging. Your goal will be to build relationships with key stakeholders and it's essential you have the communication skills that enable you to articulate your position clearly and persuasively.

Our must haves:

  • In depth knowledge of and experience in insurance is essential, particularly in the London insurance market
  • Excellent written and verbal communication skills, particularly "soft" influencing, persuasion and consultancy skills and an ability to encourage business leaders to positively respond to questions, requests and challenges
  • Sound judgement and the ability to solve problems and identify commercially viable solutions
  • Ability to gain respect with stakeholders at all levels by understanding their business
  • A broad knowledge of key PRA, FCA, Lloyd's (and BMA, GFSC desirable) insurance regulatory topics, and ease with complex and technical regulations
  • Experience in driving through regulatory change
  • Detailed knowledge of economic sanctions, including controls, investigation, assurance and monitoring
  • A keen eye for detail
  • Proven skills in workload management, including multi-tasking, monitoring progress and re-prioritising work where needed
  • The ability to actively manage work performed others such as the 1st line, ensuring appropriate oversight and delivery of work while avoiding micro-management
  • Skills in developing the knowledge and skills of others, including the use of coaching and teaching styles of communication as appropriate is desirable
  • The ability to manage own performance effectively including agreeing objectives and bring a positive team spirit, trust and engagement
  • Significant emotional intelligence and self-awareness, with the ability to resolve issues within a team in a judicious and empathetic manner

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

Apply now for further information

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)


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