Job summary

Are you seeking a role where you can combine your people skills, compassion, and professionalism? A fantastic opportunity has arisen for an enthusiastic, well organised, and resourceful HR and compliance manager, on a full time basis, to lead our friendly and professional team, working alongside the operations manager and CEO in delivering high standards of support and advice to our staff.

Main duties of the job

• Overseeing the smooth running of the HR function, including managing staff, facilities, & resources.
• Maintaining HR records, scheduling dates for appraisals & immunisations of staff.
• Recruiting & retaining staff.
• Development & training.
• Understanding & implementing legislation/performance reviews.
• Monitoring leave & unplanned absences.
• Leading on disciplinary & grievance submissions.
• Maintaining the induction process.
• Updating the staff handbook as required.
• Ensuring all procedures for staff are in accordance with employment law & updating as necessary.
• Ensuring the delivery of high-quality patient care by monitoring patient satisfaction, clinical outcomes, patient safety and adherence to regulations.
• Developing & implementing policies & procedures in compliance with regulatory requirements & best practice.
• Managing relationships with stakeholders, including patients, suppliers, GP partners & external partners.
• Maintaining accurate & up to date records.
• Ensuring that complaints, significant & learning events are investigated & responded to.

About us

Only 10 minutes from Norfolk's Champagne Coast, we advocate a healthy work life balance and provide support and training for all employees.

We are a training practice for registrars and have students from both UEA and Cambridge University. Investing in our people is top of our priorities and have created a friendly and welcoming atmosphere. To enhance relaxation and team well-being we organise activities such as away days, bike to work scheme, lunchtime walks, beach running, and regular coffee reset times along with ice cream deliveries in the summer!

The benefits of working for us include:

• NHS pension.
• Discount scheme.
• Access to a financial advisor.
• Opportunity for career development and progression.
• Working with a supportive and dedicated team.
• Contributing to the delivery of high-quality patient care.

Interview date: Friday 6 September 2024

Job description

Job responsibilities

Ifyou would like to find out more information about this role, please do nothesitate to get in contact with us.

Job description
Job responsibilities

Ifyou would like to find out more information about this role, please do nothesitate to get in contact with us.

Person Specification

Qualifications

Essential

• Ideally possess a degree in Human Resources (CIPD level 5 and above), Business Administration, Law or a related field.

Experience

Essential

• Proven experience in HR management and compliance roles, preferably within the healthcare sector.
• In-depth knowledge of accreditation standards and regulatory requirements, including CQC.
• Strong understanding of HR best practices and employment laws.
• Excellent organisational, analytical, and problem-solving skills.
• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.
• Proficiency in HR software and compliance management tools.
• High level of integrity and ethical standards.
• Proven people management, communication, organisational and IT skills.
• Detail-oriented and meticulous in documentation and reporting.
• Ability to work independently and as part of a team.
• Strong leadership and decision-making capabilities.

Desirable

• Experience of primary care management is desirable, but not essential. An understanding of NHS regulations would be advantageous in this role.

Person Specification
Qualifications

Essential

• Ideally possess a degree in Human Resources (CIPD level 5 and above), Business Administration, Law or a related field.

Experience

Essential

• Proven experience in HR management and compliance roles, preferably within the healthcare sector.
• In-depth knowledge of accreditation standards and regulatory requirements, including CQC.
• Strong understanding of HR best practices and employment laws.
• Excellent organisational, analytical, and problem-solving skills.
• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.
• Proficiency in HR software and compliance management tools.
• High level of integrity and ethical standards.
• Proven people management, communication, organisational and IT skills.
• Detail-oriented and meticulous in documentation and reporting.
• Ability to work independently and as part of a team.
• Strong leadership and decision-making capabilities.

Desirable

• Experience of primary care management is desirable, but not essential. An understanding of NHS regulations would be advantageous in this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers
Address

Meditrina House

Trinity Road

Fakenham

Norfolk

NR21 8SY

Employer's website