Job summary

A fantastic opportunity has arisen for an enthusiastic, wellorganised, and resourceful HR and Compliance Manager to lead our friendly andprofessional team, working alongside the Operations Manager and CEO indelivering high standards of support and advice to our staff. Are you seeking arole where you can combine your people skills, compassion, and professionalism?Only 10 minutes from Norfolks Champagne Coast, we advocate a healthy work lifebalance and provide support and training for all employees.

Main duties of the job

Oversee the smooth running of the HR function of practice,including managing staff, facilities, and resources to include - maintaining HRrecords, scheduling dates for appraisals, immunisations of staff, recruitmentand retention of staff, staff development and training, understanding andimplementing legislation and performance reviews (implementing performanceimprovement plans if needed), monitor leave and unplanned absences, lead ondisciplinary and grievance submissions, maintain and update as appropriate theinduction process and booklet, Update the staff handbook as required.

Ensure all practice procedures for staff are in accordancewith employment law and update as necessary regarding changing legislation.

Ensure the delivery of high-quality patient care bymonitoring patient satisfaction, clinical outcomes, and patient safety andadherence to regulations.

Develop and implement practice policies and procedures incompliance with regulatory requirements and best practices.

Manage relationships with stakeholders, including patients,suppliers, GP partners and external partners.

Maintain accurate and up to date records, including patientinformation, staff files and performance reports.

Ensure that complaints, significant and learning events areinvestigated and responded to. Management of these are reviewed for quality andperformance compliance.

About us

We are a trainingpractice for Registrars and have students from both UEA and CambridgeUniversity. Investing in our people is top of our priorities and have created afriendly and welcoming atmosphere. To enhance relaxation and team well-being weorganise activities such as away days, bike to work scheme, lunchtime walks,beach running, and regular coffee reset times along with ice cream deliveriesin the summer!

Job description

Job responsibilities

A fantastic opportunity has arisen for an enthusiastic, wellorganised, and resourceful HR and Compliance Manager to lead our friendly andprofessional team, working alongside the Operations Manager and CEO indelivering high standards of support and advice to our staff. Are you seeking arole where you can combine your people skills, compassion, and professionalism?Only 10 minutes from Norfolks Champagne Coast, we advocate a healthy work lifebalance and provide support and training for all employees.

We are a trainingpractice for Registrars and have students from both UEA and CambridgeUniversity. Investing in our people is top of our priorities and have created afriendly and welcoming atmosphere. To enhance relaxation and team well-being weorganise activities such as away days, bike to work scheme, lunchtime walks,beach running, and regular coffee reset times along with ice cream deliveriesin the summer!

Experience of primarycare management is desirable, but not essential. The ideal candidate will haveproven people management, communication, organisational and IT skills. Anunderstanding of NHS regulations would be advantageous in this role.

Main duties of the role

Oversee the smooth running of the HR function of practice,including managing staff, facilities, and resources to include - maintaining HRrecords, scheduling dates for appraisals, immunisations of staff, recruitmentand retention of staff, staff development and training, understanding andimplementing legislation and performance reviews (implementing performanceimprovement plans if needed), monitor leave and unplanned absences, lead ondisciplinary and grievance submissions, maintain and update as appropriate theinduction process and booklet, Update the staff handbook as required.

Ensure all practice procedures for staff are in accordancewith employment law and update as necessary regarding changing legislation.

Ensure the delivery of high-quality patient care bymonitoring patient satisfaction, clinical outcomes, and patient safety andadherence to regulations.

Develop and implement practice policies and procedures incompliance with regulatory requirements and best practices.

Manage relationships with stakeholders, including patients,suppliers, GP partners and external partners.

Maintain accurate and up to date records, including patientinformation, staff files and performance reports.

Ensure that complaints, significant and learning events areinvestigated and responded to. Management of these are reviewed for quality andperformance compliance.

Skills and Qualifications

Ideal a degree in Human Resources (CIPD level 5 and above),Business Administration, Law or a related field

Provenexperience in HR management and compliance roles, preferably within thehealthcare sector.

In-depthknowledge of accreditation standards and regulatory requirements, including CQC.

Strongunderstanding of HR best practices and employment laws.

Excellentorganisational, analytical, and problem-solving skills.

Stronginterpersonal and communication skills, with the ability to work effectivelywith diverse teams.

Proficiencyin HR software and compliance management tools.

PersonalAttributes:

High levelof integrity and ethical standards.

Detail-orientedand meticulous in documentation and reporting.

Ability towork independently and as part of a team.

Strongleadership and decision-making capabilities.

Benefits

Competitive Salary, NHS pension, discount scheme, access tofinancial advisor and much more.

Opportunity for career development and progression.

Working with a supportive and dedicated team.

Contributing to the delivery of high-quality patient care.

Job description
Job responsibilities

A fantastic opportunity has arisen for an enthusiastic, wellorganised, and resourceful HR and Compliance Manager to lead our friendly andprofessional team, working alongside the Operations Manager and CEO indelivering high standards of support and advice to our staff. Are you seeking arole where you can combine your people skills, compassion, and professionalism?Only 10 minutes from Norfolks Champagne Coast, we advocate a healthy work lifebalance and provide support and training for all employees.

We are a trainingpractice for Registrars and have students from both UEA and CambridgeUniversity. Investing in our people is top of our priorities and have created afriendly and welcoming atmosphere. To enhance relaxation and team well-being weorganise activities such as away days, bike to work scheme, lunchtime walks,beach running, and regular coffee reset times along with ice cream deliveriesin the summer!

Experience of primarycare management is desirable, but not essential. The ideal candidate will haveproven people management, communication, organisational and IT skills. Anunderstanding of NHS regulations would be advantageous in this role.

Main duties of the role

Oversee the smooth running of the HR function of practice,including managing staff, facilities, and resources to include - maintaining HRrecords, scheduling dates for appraisals, immunisations of staff, recruitmentand retention of staff, staff development and training, understanding andimplementing legislation and performance reviews (implementing performanceimprovement plans if needed), monitor leave and unplanned absences, lead ondisciplinary and grievance submissions, maintain and update as appropriate theinduction process and booklet, Update the staff handbook as required.

Ensure all practice procedures for staff are in accordancewith employment law and update as necessary regarding changing legislation.

Ensure the delivery of high-quality patient care bymonitoring patient satisfaction, clinical outcomes, and patient safety andadherence to regulations.

Develop and implement practice policies and procedures incompliance with regulatory requirements and best practices.

Manage relationships with stakeholders, including patients,suppliers, GP partners and external partners.

Maintain accurate and up to date records, including patientinformation, staff files and performance reports.

Ensure that complaints, significant and learning events areinvestigated and responded to. Management of these are reviewed for quality andperformance compliance.

Skills and Qualifications

Ideal a degree in Human Resources (CIPD level 5 and above),Business Administration, Law or a related field

Provenexperience in HR management and compliance roles, preferably within thehealthcare sector.

In-depthknowledge of accreditation standards and regulatory requirements, including CQC.

Strongunderstanding of HR best practices and employment laws.

Excellentorganisational, analytical, and problem-solving skills.

Stronginterpersonal and communication skills, with the ability to work effectivelywith diverse teams.

Proficiencyin HR software and compliance management tools.

PersonalAttributes:

High levelof integrity and ethical standards.

Detail-orientedand meticulous in documentation and reporting.

Ability towork independently and as part of a team.

Strongleadership and decision-making capabilities.

Benefits

Competitive Salary, NHS pension, discount scheme, access tofinancial advisor and much more.

Opportunity for career development and progression.

Working with a supportive and dedicated team.

Contributing to the delivery of high-quality patient care.

Person Specification

Experience

Essential

• Ideal a degree in Human Resources (CIPD level 5 and above), Business Administration, Law or a related field
• Proven experience in HR management and compliance roles, preferably within the healthcare sector.
• In-depth knowledge of accreditation standards and regulatory requirements, including CQC.
• Strong understanding of HR best practices and employment laws.
• Excellent organisational, analytical, and problem-solving skills.
• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.
• Proficiency in HR software and compliance management tools.

Person Specification
Experience

Essential

• Ideal a degree in Human Resources (CIPD level 5 and above), Business Administration, Law or a related field
• Proven experience in HR management and compliance roles, preferably within the healthcare sector.
• In-depth knowledge of accreditation standards and regulatory requirements, including CQC.
• Strong understanding of HR best practices and employment laws.
• Excellent organisational, analytical, and problem-solving skills.
• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.
• Proficiency in HR software and compliance management tools.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Fakenham Medical Practice
Address

Meditrina House

Trinity Road

Fakenham

Norfolk

NR21 8SY

Employer's website