At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.

About the role

The Supplier Relationship & Governance Manager is a key part of a small team at Just and plays a key role in the management of Just's Third Party Risk Management (TPRM) programme. You join at an exciting time of further development in Just's TPRM capability, involving deep collaboration with business stakeholders, 2nd and 3rd Line teams, suppliers and adoption of additional software tooling to enhance TPRM.

The core purpose of the role is to oversee a supplier relationship management (SRM) governance framework aligned to the Group Procurement & Outsourcing Policy (GPOP) and regulatory requirements. This will ensure that material outsourcing and third parties to Just are onboarded, monitored and managed to minimise external risks to Just.

This also includes collaborating with Relationship Managers (RM) role across the organisation who own material third party relationships. Your work with the RM community ensures that supplier performance is regularly reviewed and third-party risks are identified and managed.

This is an exciting time to join Just. The TPRM agenda is being more deeply understood and there is a great opportunity to shape the direction of TPRM across the business.

Responsibilities

• Support the embedding of the TPRM governance framework across Just Group, aligned to the Group Procurement & Outsourcing Policy (GPOP) and Group Procurement & Outsourcing Manual (GPOM)
• Update TPRM policy frameworks to align with regulatory changes and guidance from Just's Risk and Compliance teams
• Manage Just's contracts management and TPRM system and driving a programme of enhancements to drive more risk coverage and user acceptance of the system
• Work collaboratively with RMs across the organisation to ensure they comply with third party governance processes
• Ensure RMs meet periodic milestones for governance activities - monthly/quarterly/annual reviews, annual due diligence questionnaires, annual compliance attestations, materiality assessments, updating of Register of Third Parties
• Ensure the quality of TPRM activities are completed in accordance with TPRM framework requirements and in line with Just's Consumer Duty and ESG requirements
• Lead RM workshops or lunch and learn events - to advocate for deeper delivery of TPRM
• Lead and manage direction of monthly Supplier Relationship Management Committee (SRMC).
• Continuously improve and manage the new supplier on-boarding process, to ensure all material and non-material outsourcing/third party arrangements owned by the business adhere to GPOP and GPOM
• Update GPOM biannually
• Support due diligence exercises on existing and proposed suppliers
• Facilitate annual risk reviews and ensuring any third-party risks identified are owned and accepted, or have agreed mitigating actions in place
• Compile quarterly risk reports
• Compile annual PRA information requests
• Support the business in maintaining oversight of supplier performance reviews and associated documentation and monitoring their frequency
• Continuously improve performance and risk assessment governance and metrics
• Administer processes and controls to manage all supplier information and acting as primary data controller for supplier data
• Support Compliance and RMs in understanding the impact of existing and proposed regulatory legislation
• Support Compliance Monitoring and Internal Audit exercises, ensuring actions are completed within deadlines
• Assist with the production of formal documents and policies

Skills & Experience

• Experience in a dedicated SRM or TPRM role
• Ability to work effectively within a de-centralised SRM environment
• Financial Services background desirable
• Ability to work with numerous stakeholders across an extensive and varied supplier base
• Supplier database management and reporting
• Commercial awareness
• Knowledge of contract and TPRM fundamentals
• Storytelling TPRM concepts to RMs and senior management
• High level of attention to detail
• Highly organised and structured ways of working
• System and process development skills
• Formal document writing skills
• Excellent communication skills

Company Benefits

• A Competitive Salary, Pension Scheme and Life Assurance
• Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
• Private Medical Cover and Income Protection, just in case
• A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets
• Opportunity to progress within your career both in-role and within the company
• FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
• A variety of Employee Funded Benefits available to you via our Online Benefits Portal
• Plus, several additional purchase options available for you and your loved ones

About Us

We're a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly.

How people work, save, and plan for the future is all changing. A new generation of retirees needs a new kind of retirement company. A company who will look for new ways of doing things - and will always put the customer first.

That's who we are. We're a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. And with you on our team, we're going to make sure they get it.

We've built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy here.

Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It's also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&I strategy and commitments here.

What's clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. We look forward to welcoming you to the team soon.